Occupation Information | Department of Labor Research and Analysis

Customer Service Representatives (43-4051)

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.
Employment and Job Openings
EmploymentAverage Annual Openings
2018 Estimate2028 ProjectionPercent ChangeLabor Force ExitsOccupation TransfersTotal
Alaska 2617 2663 1.76 127 225 357
United States 2972600 2921000 0.0 141500 251200 387600
Job Outlook for Alaska: Alaska’s employment growth is low with very high employment opportunities.
2020 Wages
Mean WageWage by Percentile
Mean10th25thMedian75th90th
United States 18.51 11.59 13.83 17.23 21.83 27.80
Alaska 19.73 11.75 14.93 18.61 23.64 29.50
Anchorage/Mat-Su Area 19.54 11.42 14.15 18.55 23.69 29.66
Fairbanks North Star Borough 18.59 12.31 15.96 17.94 20.03 25.45
Balance of State 20.90 13.95 16.16 19.17 24.47 29.79

* indicates the estimate is not available, or the hourly wage is greater than $100, or the annual wage is greater than $208,000.