Occupation Information | Department of Labor Research and Analysis

Switchboard Operators, Including Answering Service (43-2011)

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Employment and Job Openings
EmploymentAverage Annual Openings
2018 Estimate2028 ProjectionPercent ChangeLabor Force ExitsOccupation TransfersTotal
Alaska 207 225 8.7 12 14 28
United States 73400 55900 0.0 3700 4300 6300
Job Outlook for Alaska: Alaska’s employment growth is low with low employment opportunities.
2020 Wages
Mean WageWage by Percentile
Mean10th25thMedian75th90th
United States 16.34 10.83 12.84 15.11 18.64 23.83
Alaska 16.95 12.36 13.72 16.44 18.72 21.48
Anchorage/Mat-Su Area 16.11 11.59 13.44 16.27 18.31 19.99
Balance of State 18.31 12.88 14.07 16.89 19.46 26.96

* indicates the estimate is not available, or the hourly wage is greater than $100, or the annual wage is greater than $208,000.