Computer User Support Specialists (15-1151)

Occupation description:  Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes Network and Computer Systems Administrators (15-1142).

For an explanation of the data, click on the question mark next to the heading.

Employment and Job Openings   (click here for the 10-year forecast)

Job outlook

• Alaska: Alaska’s employment growth is low with high employment opportunities. Read more.

Wages

Wage data is not available.

Labor Force Indicators

2016 Worker Characteristics
Total workers	Nonresident workers	Percent nonresident	Percent age 45 plus	Percent age 50 plus
1,086	100	9.2	29.7	20.9

2016 Potential Supply
Qualified but working in another occupation	265
Currently employed in a lower paid occupation	83
UI claimants previously working in occupation	61

2016 ALEXsys Employment Data
Number of registrants	745
Number of job position postings	128
Ratio of registrants to job position postings	5.8

Typical Entry-level Education, Experience, and/or On-the-job Training

Training Resources

Alaska Economic Trends articles

Alaska’s IT Workers (April 2013)