Insurance Claims and Policy Processing Clerks (43-9041)

Occupation description:  Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes Claims Adjusters, Examiners, and Investigators (13-1031).

For an explanation of the data, click on the question mark next to the heading.

Employment and Job Openings

  Average employment Average annual openings
  2014 estimate2024 projectionPercent change GrowthReplacementTotal
Alaska 200199 -0.50 55
United States 285,400303,100 6.21,770 7,1508,920

Job outlook

  • Alaska: Alaska’s employment growth is low with low employment opportunities. Read more.


2015 Wages

  Mean Wage Wage by Percentile
  Mean10th25th Median75th90th
United States 19.0212.4214.72 18.0422.4327.60
Alaska 21.5712.9215.99 19.8224.8134.87
Anchorage/Mat-Su Area 22.8214.2717.25 21.0127.3036.82

Labor Force Indicators

2015 Worker Characteristics
Total workersNonresident workers Percent nonresidentPercent age 45 plusPercent age 50 plus
26725 9.430.1 21.3
2015 Potential Supply
Qualified but working in another occupation62
Currently employed in a lower paid occupation11
UI claimants previously working in occupation26
2015 ALEXsys Employment Data
Number of registrants 166
Number of job position postings 17
Ratio of registrants to job position postings 9.8

Typical Entry-level Education, Experience, and/or On-the-job Training

Education: High school diploma or equivalent Work experience: None On-the-job training: Moderate-term on-the-job training

Training Resources

 Degree
Alaska Career College   (Anchorage)
Business Administration and Computer Technology - AAS AAS
Business Administration Human Resource Management Certificate

 Degree
Alaska Computer Business Solutions LLC   (Anchorage)
Access Boot Camp
Access Level 1
Access Level 2
Access Level 3
Access Level 4
Acrobat Pro Level 1
Acrobat Pro Level 2
Excel Level 1
Excel Level 2
Excel Level 3
Office 365 Web Apps and Collaboration
Outlook 2010 Level 1
Outlook 2010 Level 2
Outlook 2013 Level 1
Outlook 2013 Level 2
Word Level 1
Word Level 2
Word Level 3

 Degree
Alaska Housing Finance Corporation   (Anchorage)
Accuplacer Testing
Customer Service
Internet Concepts and Applications
Introduction to Personal Computers
Proofreading
Spreadsheets
Word Processing

 Degree
Alaska Job Corps   (Palmer)
Office Administration

 Degree
Alaska Technical Center   (Kotzebue)
Microsoft Office Specialist Master Course
Workplace Basics

 Degree
Amundsen Education Center   (Soldotna)
Computer Information Processor
General Office Clerk

 Degree
AVTEC   (Seward)
Business & Office Technology Office Assistant Certificate

 Degree
Galena Interior Learning Academy   (Galena)
Computer Science

 Degree
Ilisagvik College   (Barrow)
IC3 - Internet and Computing Core Certification Certificate

 Degree
Literacy Council of Alaska   (Fairbanks)
Computer Literacy

 Degree
North Star Computing   (Fairbanks)
Effective Business Writing
Excel Complete
Excel Unit 1
Excel Unit 2
Outlook Complete
Project
Word Complete
Word Unit 1
Word Unit 2

 Degree
Northern Industrial Training   (Palmer)
Microsoft Access / COMP001
Microsoft Excel / COMP002
Microsoft Office Introduction / COMP003
Microsoft Outlook / COMP004
Microsoft Project / COMP005
Microsoft Publisher / COMP006
Microsoft Word / COMP007

 Degree
Partners for Progress in Delta, Inc   (Delta Junction)
Business English
Microsoft Excel
Microsoft PowerPoint
Microsoft Word

 Degree
Southwest Alaska Vocational and Education Center   (Igiugig)
MS Excel, Advanced
MS Suite, Certificate of Completion
Personal Computers/Cell Phones, Introduction
Quickbooks Certificate of Completion

 Degree
University of Alaska Anchorage   (Anchorage)
Office Foundations OEC

 Degree
University of Alaska Anchorage, Kodiak   (Kodiak)
Office Foundations OEC

 Degree
University of Alaska Anchorage, Mat-Su   (Palmer)
Office Foundations OEC

 Degree
Vocational Training and Resource Center   (Juneau)
Advanced Microsoft Access
Advanced Microsoft Excel
Advanced Microsoft Outlook
Advanced Microsoft Word
Application Development with Access
Creating Forms in Microsoft Word
Data Analysis: Excel Power Pivots
Data Analysis: Pivot Tables
Excel 2016 VBA
Internet Search Techniques
Introduction to Adobe Acrobat Pro DC
Introduction to Computers & Windows
Introduction to Microsoft Access
Introduction to Microsoft Excel
Introduction to Microsoft Outlook
Introduction to Microsoft Word
Introduction to OneNote

 Degree
WinCertification   (Red Devil)
Basic Computers 15 Clock Hrs
IC3 Computer Fundamentals Certification (IC3)
Intro to Computing IC3 45 Clock Hrs
Intro to Windows 30 Clock Hrs
Introduction to MS Access
Introduction to MS Excel
Introduction to MS Word
Introduction to PC
Keyboarding 15/30/45 Clock Hrs
Microsoft: Digital Literacy
Microsoft: Windows Server