Customer Service Representatives (43-4051)
Occupation description: Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.
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||Average annual openings
||2016 estimate||2026 projection||Percent change
||Labor force exits||Occupation transfers||Total
Alaska’s employment growth is low with very high employment opportunities. Read more.
Labor Force Indicators
|2016 Worker Characteristics
|Total workers||Nonresident workers
||Percent nonresident||Percent age 45 plus||Percent age 50 plus
|2016 Potential Supply
|Qualified but working in another occupation||1,068
|Currently employed in a lower paid occupation||327
|UI claimants previously working in occupation||280
|2016 ALEXsys Employment Data
|Number of registrants
|Number of job position postings
|Ratio of registrants to job position postings
Typical Entry-level Education, Experience, and/or On-the-job Training
|Education: High school diploma or equivalent
||Work experience: None
||On-the-job training: Short-term on-the-job training