Customer Service Representatives (43-4051)
Occupation description: Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.
For an explanation of the data, click on the question mark
next to the heading.
The Alaska Career Ladder/Lattice is a tool to help job seekers identify
upward career paths and lateral opportunities.
Click here to see the
career ladder/lattice for Customer Service Representatives.
Employment and Job Openings
||Average annual openings
||2010 estimate||2020 projection||Percent change
Alaska’s employment growth is strong with very high employment opportunities. Read more.
Labor Force Indicators
|2011 Worker Characteristics
|Total workers||Nonresident workers
||Percent nonresident||Percent age 45 plus||Percent age 50 plus
|2011 Potential Supply
|Qualified but working in another occupation||734
|Currently employed in a lower paid occupation||201
|UI claimants previously working in occupation||388
|2011 ALEXsys Employment Data
|Number of registrants
|Number of job position postings
|Ratio of registrants to job position postings
Typical Entry-level Education, Experience, and/or On-the-job Training
|Education: High school diploma or equivalent
||Work experience: None
||On-the-job training: Short-term on-the-job training