Bill and Account Collectors

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State of Alaska > Department of Labor > Research & Analysis Home > Alaska Occupations

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Bill and Account Collectors (43-3011)

Occupation description: Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.

For an explanation of the data, click on the question mark next to the heading.

Career Ladder/Lattice

The Alaska Career Ladder/Lattice is a tool to help job seekers identify upward career paths and lateral opportunities.
Click here to see the career ladder/lattice for Bill and Account Collectors.

Employment and Job Openings

	Average employment			Average annual openings
	2010 estimate	2020 projection	Percent change	Growth	Replacement	Total
Alaska	495	574	16.0	8	10	18
United States	401,700	458,900	14.2	5,720	7,830	13,550

Job outlook

Alaska: Alaska’s employment growth is strong with high employment opportunities. Read more.

2012 Wages

	Mean Wage and 95% Confidence Interval			Wage by Percentile
	Low	Mean	High	10th	Median	90th
United States	n/a	16.50	n/a	10.50	15.61	23.38
Alaska	19.38	20.31	21.24	14.76	19.23	29.16
Anchorage/Mat-Su Area (MSA)	19.32	20.68	22.04	14.84	19.56	31.22
Fairbanks North Star Borough (MSA)	17.41	18.96	20.51	13.11	19.62	23.92
Southeast Region	17.18	18.16	19.14	15.58	17.64	22.17
Balance of State	19.52	21.17	22.82	15.20	18.71	29.90

Labor Force Indicators

2011 Worker Characteristics
Total workers	Nonresident workers	Percent nonresident	Percent age 45 plus	Percent age 50 plus
541	37	6.8	35.8	25.0

2011 Potential Supply

Qualified but working in another occupation	110
Currently employed in a lower paid occupation	20
UI claimants previously working in occupation	67

2011 ALEXsys Employment Data

Number of registrants	619
Number of job position postings	136
Ratio of registrants to job position postings	4.6

2011 Alaska Licensing Information

Collection Agencies/Operators: 327 licensed View licensing requirements

Typical Entry-level Education, Experience, and/or On-the-job Training

Education: High school diploma or equivalent

Work experience: None

On-the-job training: Moderate-term on-the-job training

Training Resources

	Degree	FY2008–2010 reported exiters
University of Alaska Fairbanks, CTC
Financial Services Rep, OEC		0

Department of Labor and Workforce Development
Research & Analysis Section

1111 W. 8th St., Juneau, AK 99801
P.O. Box 115501, Juneau, AK 99811-5501

Phone: 907.465.4500 Fax: 907.465.4506

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