Telephone Operators (43-2021)

Occupation description:  Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

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Employment and Job Openings

  Average employment Average annual openings
  2014 estimate2024 projectionPercent change GrowthReplacementTotal
Alaska 7176 7.01 22
United States 13,1007,500 -42.40 320320

Job outlook

  • Alaska: Alaska’s employment growth is low with low employment opportunities. Read more.


2015 Wages

  Mean Wage Wage by Percentile
  Mean10th25th Median75th90th
United States 19.6210.5112.90 17.2525.6030.44

Labor Force Indicators

2015 Worker Characteristics
Total workersNonresident workers Percent nonresidentPercent age 45 plusPercent age 50 plus
514 7.810.6 8.5
2015 Potential Supply
Qualified but working in another occupation33
Currently employed in a lower paid occupation17
UI claimants previously working in occupation7
2015 ALEXsys Employment Data
Number of registrants 155
Number of job position postings 5
Ratio of registrants to job position postings 31.0

Typical Entry-level Education, Experience, and/or On-the-job Training

Education: High school diploma or equivalent Work experience: None On-the-job training: Short-term on-the-job training