Switchboard Operators, Including Answering Service (43-2011)

Occupation description:  Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

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Employment and Job Openings

  Average employment Average annual openings
  2014 estimate2024 projectionPercent change GrowthReplacementTotal
Alaska 169185 9.52 24
United States 112,40075,400 -32.90 1,3301,330

Job outlook

  • Alaska: Alaska’s employment growth is low with low employment opportunities. Read more.


2016 Wages

  Mean Wage Wage by Percentile
  Mean10th25th Median75th90th
United States 14.299.6011.05 13.4716.6020.23
Alaska 15.919.9113.05 15.9018.5021.20
Anchorage/Mat-Su Area 15.279.7612.76 14.7517.7419.64
Balance of State 18.2114.1216.54 18.3420.1623.10

Labor Force Indicators

2015 Worker Characteristics
Total workersNonresident workers Percent nonresidentPercent age 45 plusPercent age 50 plus
20522 10.731.3 22.9
2015 Potential Supply
Qualified but working in another occupation71
Currently employed in a lower paid occupation9
UI claimants previously working in occupation14
2015 ALEXsys Employment Data
Number of registrants 170
Number of job position postings 14
Ratio of registrants to job position postings 12.1

Typical Entry-level Education, Experience, and/or On-the-job Training

Education: High school diploma or equivalent Work experience: None On-the-job training: Short-term on-the-job training